AI-Powered Customer Service Chatbot Platform

Enterprise-grade chatbot platform with natural language processing, sentiment analysis, and seamless CRM integration.

.NET CoreAzure Cognitive ServicesLUISBot FrameworkSignalR

Project Overview

Developed an enterprise-grade chatbot platform that revolutionizes customer service through advanced natural language processing, sentiment analysis, and seamless integration with CRM systems. The platform provides 24/7 automated customer support with human-like interactions.

The system features intelligent conversation flows, multi-language support, sentiment analysis for customer satisfaction tracking, and seamless handoff to human agents when needed. It integrates with existing CRM systems to provide personalized customer experiences.

Conversational AI

NLP Processing

Customer Support

Key Features

Natural Language Processing with Azure Cognitive Services
Sentiment analysis for customer satisfaction tracking
Seamless CRM system integration
Multi-language support and localization
Intelligent conversation flows and context management
Real-time handoff to human agents

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Experienced offshore team

24/7 development support

Global timezone coverage

Fast project delivery